The Reason Why Garuda’s in a Tight Spot over Hand-Written Menu

Thank goodness Garuda has come to its senses and rescinded its direct over to disallow passengers to take any videos, photographs or the Indonesian staple, selfies, on board its planes.

For a while there it looked like Garuda had charted for itself a journey of no return into infamy, scorn, and derision. Garuda positively looked like what Ian Mitroff, one of the foremost thinkers on crisis management, would call a Crisis-Prone corporation.

Mitroff holds that corporations fall roughly into two categories where crises are concerned.

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Why PR is bad PR for PR

Two weeks ago, at a lunch with senior PR people in Singapore, the conversation drifted to how to make senior executives in corporations understand what PR people can do for them.

The conversation went on a predictable course: lamentation of how difficult it is to explain to others what PR people do, let alone what they are capable of doing. There was the self congratulatory we-do-so-many-things idea, the we-are-so-inexpensive-compared to-others idea and the usual other cliches.

But they all agreed that it is soooo difficult to explain what PR does.

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Maverick admitted to international alliance of crisis and litigation specialists

Over the past 17 years Maverick has carved out a name for itself as the go-to firm for crisis management and high-profile litigation cases.

We are delighted to announce that from this month Maverick has been admitted to the select group of crisis and litigation communications specialists worldwide, the Crisis and Litigation Communicators Alliance.

We look forward to working with the CLC to further deepen out knowledge and sharpen our skills as well as providing clients with a worldwide network of specialists for the cross-border litigation issues.

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UBS all hog-tied in China

This is an interesting case for crisis management aficionados.

We live in interesting times indeed when hypersensitivity meets the mob mentality on social media.

UBS Chief Economist Paul Donovan was commenting in his podcast on China’s economy and how there’s been some inflation caused by sick pigs in China. The country has recently had to cull 1.1 million pigs because of an outbreak of swine fever.

He tried to add a bit of color to his commentary instead of dishing out the usual cut-and-dried tone of economists: “Does this matter?” he asked. “It matters if you are a Chinese pig. It matters if you like eating pork in China.”

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Zen in a Toilet Bowl in Modern Japan

Influenced by manga, anime, martial arts, and Zen since young, Monitoring and Analytics manager Charlie Tjokrodinata’s dream came true when he got the opportunity to visit Japan. There he found his inner Zen in the most unlikely of places.

From childhood, Japan has been a spiritual and somewhat of a cultural home for me.

Japanese culture, for people of my generation, was to us what Korean culture is to Gen Z today. I grew up on manga comics and Japanese animated films, more popularly known as anime. My infatuation with manga, anime and Hong Kong action movies drove me to pick up martial arts.

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Adventures and Awards in Cat City

Maybe I’m naïve but I’ve always believed that good things would come from good work.

So when my boss come up to me one day and said: “Hey, we’ll most likely be winning a regional PR award for Maverick,” I was nonchalant.

Well, we deserve such an award, I thought. I had seen first-hand over the past couple of years how hard everyone in Maverick worked in coming up with creative ideas, developing communications plans for clients and took pains in providing our clients with the best advice they can muster.

But then my boss, Ong, sprang the surprise: “And you will be coming with me to Kuching to receive the award.”

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Nascent Consciousness in Nepal

Solo traveling did not come easy for me. It took me four years of wishful thinking before I could summon enough courage to travel alone to somewhere distant and adventurous.

For someone raised in a family where girls are looked down upon, it took the lure of a free stipend from a Personal Development Fund from Maverick, the company I work for, to decide me to travel. The fun, equivalent to a month’s salary, is what the company gives its staff who have worked there for a year to develop themselves. They can do so traveling to a place they haven’t been before or taking a course that develops them as persons.

Resolute, I bought air tickets for Kathmandu, packed my bag, and told my parents that I was visiting my best friend in Bangkok, a necessary little white lie to placate my conservative parents.

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Where did Jokowi’s Lead Go?

Incumbent Jokowi was looking good, even unassailable, in the runup for the Presidential elections.

He had a slick social media campaign, he was popular with a common touch, he could claim credit for massive infrastructure successes from Jakarta’s MRT to toll roads linking cities in Java and in Eastern Indonesia. His supporters had much to crow about.

And crow they did. It is impossible to wade into social media without coming across the snarky, witty comments and memes generated by the Jokowi supporters. Generally one gets a feeling that they look down on the other camp, dismissing them as clumsy, crass, corrupt and beyond the pale.

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