Report and Publications

The state of corporate communication in Indonesia

    Blogs

    Need to trust employees more during crises, says internal communication expert

    Many crises are played out over social media these days.  When that happens, organizations find it very difficult to control the narrative of the polarized netizens, especially if it involves an emotional issue and a large corporation or brand.  ...

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    AMEC 2025: What’s New in Barcelona Principles 4.0

    This is something that communication and measurement professionals should be looking forward to: AMEC has just released an update of the Barcelona Principles at its Global Summit in Vienna on June 10-12, 2025. This latest evolution of the industry’s...

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    Change Communication: Turning Internal Skeptics into Engaged Supporters

    We live amid great change and disruption to our markets. Many businesses respond to these changes by embarking on business transformation. These transformations are laudable and often necessary. Yet most of them fail, not because the changes aren’t sound...

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    From Text to Context: How AI Is Changing the Way People Search for Information

    It’s only a matter of time before most of us ditch traditional search engines for AI search providing instant answers. The evidence is clear, showing that in 2024 nearly 60% of Google searches end without a click (SparkToro 2024)...

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    Cracking TikTok’s Code: What PR Teams Need to Know About Going Viral

    In today’s PR landscape, virality is the holy grail. This is because it means that the content is getting lots of attention, that scarcest and most sought after resource in the Attention Economy that we all live in. Clients...

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    The New Wave of Influencer Marketing in Indonesia: In-House Talents, YONO, and YouTube’s Comeback

    2025 is here, but the digital and social media landscape keeps evolving. Last year, short-form content took over, with creators mastering the three-second rule to instantly grab attention. People started valuing more personal and meaningful interactions, leading to a...

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    Rethinking Communication Measurement in the Modern Landscape

    The communications landscape today bears little resemblance to its past. Artificial intelligence now shapes content creation and distribution, emerging platforms continue to transform audience engagement, and sophisticated data analytics offer unprecedented insights into communication effectiveness. Yet many organizations still...

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    Politically-charged 2024 and what it means for PR in 2025

    2024 moved so fast, packed with a whirlwind of unexpected events both locally and globally. It was a year that tested the resilience of brands and organizations in Indonesia, as the country held two significant elections—the presidential and regional...

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